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Frequently Asked Questions

We’re here to help you create your ideal Key West getaway. Explore this page for answers to frequently asked questions. Want more information about our inns? Visit Contact Us or email our concierge and a member of our team will reach out.

Yes, each of our inns offers complimentary Wi-Fi for all guests.

No. We are proud to offer our guests a non-smoking environment.

Yes! We welcome our furry guests with love! We do charge a nightly pet fee but there are no restrictions on breed or size.

Parking availability varies by property.

Winslow’s Bungalows

  • Limited on-site parking is available and can be inquired about at check in. $30 per night.

Ellas’s Cottages

  • Limited on-site parking is available and can be inquired about at check in. Parking lot is located adjacent to Ella’s via Petronia St.
    • When traveling in north via Simonton
    • Take right on Olivia St.
    • Take left on Elizabeth St.
    • Take left on Petronia St. – Mid Block there is an entrance on left.
    • When traveling in south via Simonton
    • Take left on Angela St.
    • Take right on Elizabeth St.
    • Take right on Petronia St. – Mid Block there is an entrance on left.

Lighthouse Hotel

  • Limited on-site parking available first come first serve at check in. City street and lot parking nearby.

Ridley House

  • No onsite parking available. Street and city lot parking available nearby.

Fitch Lodge

  • No onsite parking available. Street and city lot parking available nearby.

Yes. We are pleased to offer ADA accessible accommodations to ensure comfort and safety for guests with disabilities. Additionally, many areas of our inns are fully accessible.

Visit Accessibility for more information about our accessible features and amenities.

Any changes to an existing reservation should be directed to the specific property.